The Online Business Model

SCM Universal offers a highly robust and technically competent e-Commerce portal development, design, hosting and maintenance service to retail clients who want to establish an online presence. Working with the latest technological tools, tested methodologies and proven platforms we offer e-Commerce solutions that are affordable, reliable, secure and scalable.

What we strive to deliver is a smart and modern marketing tool that is simple, intuitive yet powerful, and which delivers to Manufacturers, Retailers and Single Store owners a commercially viable, quality and enterprise grade business interface.

We offer highly functional content management and product image management systems, which ensure ease of navigation, relevance to the visitor, and fast and accurate product or information search results. We also offer SKU coding which ensures a unique identity for each product item, enabling efficient inventory management as well as error free order placing, processing and delivery.

Fast and stable checkout and highly secure and validated payment gateways make the model all the more attractive. All this bundled with Search Engine Optimisation initiatives and procedures ensures a highly responsive and vastly superior e -Commerce experience.

Talk to us. We have a solution ready for you.

The Offline Business Model

SCM Universal through FORMAT offers a well organised and highly efficient retail space planning, layout and design service for organisations in the bricks and mortar domain. Because we realise, that the intelligent use of retail space is what can makes the difference between profitability and underperformance, SCM Universal takes into consideration the two most critcal factors; one is the high cost of the retail space and the other the challenge to optimise and monetise the same.

We possess unique experience and the ability to visualise and expertly optimise the productivity of available space, to ensure that your customers can find the products they want, when they want and where they want. We help you to plan, construct and efficiently manage comprehensive retail flow plans that deliver in real time on the shop floor.

Our retail strategies are based on in-depth planning and evolve out of full blown architectural drawings and to scale 3D or CAD designs which enable us to accurately map product-to-space information and also deliver a close to real life visual environment. This enables you to get a complete feel of the store and make adjustments and alterations before the actual work commences on site.

We also offer expert advice on furniture layouts, finishing, floorings, wall treatments, meeting tables, reception counters, workstations, ambient design and more. The whole intention being to help you achieve your dream shop or showroom right from conception to reality.